Driving Customer Excellence™

A tagline serves to clarify a thought, product, brand or proposition. The tagline for ROUNDMAP™ is Driving Customer Excellence™. However, the problem with words is that they are highly open to interpretation – words mean different things to different people. So without further ado, this is my definition of Customer Excellence: Customer Excellence is a […]

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business model, collaborative, customer, customer behavior, customer centricity, customer excellence, customer insights, customer intent, delight, excellence, operational excellence, value creation, value delivery, value discipline, value position

Edwin Korver

Architect of ROUNDMAP™ - Advancing Grandmastership of Business™ ✪ Business Model Matrix™ ✪ Polymath ✪ Generalist ✪ Systems Thinker ✪ Board Member, CEO CROSS-SILO BV